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HomeInsights Blog

Your Documentation for Reimbursement Programs Received During the COVID-19 Pandemic

The CARES Act was designed to provide fast and direct economic assistance to small businesses, including medical practices. This program has helped several practices remain viable during the COVID-19 pandemic as patient appointments and regular care transitioned to a more virtual environment. And some practices did not avail themselves of the programs because of the required extra work for documentation, but there is help to make the process a little more streamlined.

NCCN Issues Short-Term Recommendations Specific to COVID-19

The National Comprehensive Cancer Network (NCCN) has issued short-term recommendations specific to issues with COVID-19. This guidance includes neutropenia-related considerations; anemia and erythropoietin-stimulating agent related issues; and thrombocytopenia-related considerations.

Community Oncology Practice Meets Unexpected Challenges – and Helps Their Community

Dr. Nashat Gabrail understands the importance of meeting the greater needs of his community, all while operating a thriving community oncology practice. As the COVID-19 pandemic moved across the country, the practice began working with local manufacturers to screen employees to try to thwart the spread of the virus within their essential businesses, many of which are in the food supply chain.

Preparing Your Practice for an External Crisis

Many practices were not prepared for the upheaval brought on by the COVID-19 pandemic. Patients were concerned about how their health needs would be addressed. Staff were unsure about how they could see patients and if they would eventually go back to typical practice operations. As your practice develops its own rhythm during this pandemic, it is not too late to start to think about the next crisis. Did you learn anything from how you changed your operations during this time?

Communications Within Your Practice During the Pandemic

Communications with staff during this coronavirus pandemic is essential for ensuring the safety of patients and staff. What was once discussed in a weekly team meeting or passing by in the hallway must now be done virtually. Protocols may change daily, so increased communications to staff is necessary.

Tips for Practices to Keep Patients and Staff Healthy

Even during the pandemic, patients continue to have other health issues that need to be addressed. Holding off those routine follow-up appointments that may not be able to be postponed any longer. How does your practice handle seeing the patients who must come in for an office visit?

Moving to a Virtual Environment

Most medical practices have embraced telehealth in order to protect their patients and staff during the COVID-19 pandemic. To ensure the health of all staff, and deal with the issues around social distancing, practices are moving much of their back-office work to remote. Working remotely eliminates exposure.

How COVID-19 is Altering Telehealth

The rules for telehealth offerings and reimbursement under Medicare are quickly changing during the current public health crisis. Providers should review these guidelines to ensure compliance and to provide optimal services to their patients.

Cybersecurity and Working Virtually During the Pandemic

Since the beginning of the COVID-19 pandemic, practices started transitioning staff to work from home.  Those now working virtually include administrators, clinical staff, schedulers and billing staff. Have you ensured that your patient data is not at risk? 

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